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Frequently Asked Questions (FAQ)
Account
How do i activate my account?
You should have gotten an order confirmation from us that looks something like this, open the mail.
Click on View your order
Click on Release
The username stands to the left and the password to the right. Just copy and paste them into your League of Legends-client when you´re about to log in and voila! You´re ready to play!
How do i change the email of my account?
1. Go to https://www.leagueoflegends.com
2. Log in to your account with Username & Password
3. Go to settings
4. Go to Personal Information
5. Type in a new email and click "Save and Verify"
6. Open up your email and then your verification to verify
How long does it take to get my account?
It´s Instant!
If you have any trouble, don´t hesitate to contact us.
Check your email first though, you should have gotten an order confirmation.
How do i change the username of my account?
- Go to update-account.riotgames.com.
- Log in to your account.
- Click on Change Username.
- Type a new username and click on the arrow.
- Confirm the change by clicking Yes.
How many accounts can i buy?
Only the sky is the limit!
We want to provide the best for our customer. Because when you are happy, then we are happy. Your needs are our priority!
Warranty & Safety
What does lifetime warranty meen?
It is pretty simple.
If your account gets banned ( and if you´ve done nothing wrong by hacking, abusing the voice/chat etc.) then we will provide you with a new account as long as we stay in business.
It is a guarantnee from us that you should be compensated if there is something wrong with our product.
If this would be the case, then please contact us!
What does 2 week warranty meen?
It is pretty simple.
If your account gets banned ( and if you´ve done nothing wrong by hacking, abusing the voice/chat etc.) then we will provide you with a new account from the day you buy an account to 14 days after your purchase.
It is a guarantnee from us that you should be compensated if there is something wrong with our product.
Buying accounts with shorter warranty period does not meen that you buy a worse product. Accounts rarely get banned anyway. The reason for different warranty offers is that it is a premium function, which simply is a cost for us to uphold.
If this would be the case, then please contact us!
Am i buying someone elses account?
No, you are not.
The accounts are not hacked nor have any human played on them before.
That is why you are able to change email, username and password of the account.
When it is bought, it is yours and only yours.
Contact & Information
How do i get in contact with you?
You can do this either through our chat bubble on our website or by sending us an email at summonersvault@gmail.com
We provide tailormade and professional customer support when we are available. We are based in northern Europe so the difference between the time zones may prolong our ability to answear you directly.
Please be patient, we will help you!
In-game/Client Issues
Why can´t i buy any champions?
Try to buy champions from collections instead of from the store.
This is a common question and it seems like it is a bug from riots part.